GenShift: From Tension to Teamwork

Course Overview

In today’s fast-paced work environment, five generations are working side by side. Successfully navigating this generational diversity is the key to enhancing employee retention, boosting recruitment, and elevating overall job satisfaction. GenShift is your essential guide to bridging the generational divide.
Are you experiencing conflict in the workplace? You're not alone - 80% of workplace tensions stem from generational differences, yet only 5% of organizations aren’t taking action to train in this area.

Online and self-paced

  • 3 months to complete.
  • 10+ hours of recordings.
  • Webinars with the instructor.
  • Management Institute Certificate.

Price: $195

Topics covered will include the following:

• Resilience in energy systems-balancing sustainability with reliability

• Resilience in safety and security-enhancing enterprise risk management

• Resilience in global supply chains-ensuring efficiency and business continuity

• Resilience in product development-considering the full product life cycle

• Resilience in crisis management-recovering from unforeseen disruptions

• Resilience in environmental affairs-adapting to climate change and resource scarcity

 

Meet the Instructor:

Joseph Fiksel is one of the original thought leaders in the field of enterprise sustainability and resilience. He has consulted for corporations, government agencies, and non-profit consortia in the U.S. and around the world. Joseph co-founded the Center for Resilience at The Ohio State. He later took the role of Executive Director of the Sustainable and Resilient Economy program, forerunner of the university-wide Sustainability Institute at Ohio State. Joseph is the author of the seminal book in this field, Resilient by Design. Download a bio for Dr. Fiksel.

Course Outline

• Four recorded modules comprise the Enterprise Resilience Course.

Download the Syllabus

EEMI Certificate

• Issued to students completing a final quiz.

Course Content

Module 1 - Overview (~2 ½ hr.) 

Basics of Risk and Resilience 

  1. Turbulence and Complexity 
  2. Building Enterprise Resilience 

Embracing Change 

  1. Beyond Risk Management
  2. Resilient Supply Network 

Illustrative Examples

  1. Product Industries: Nokia, L Brands, Cisco, Dow 
  2. Service Industries: Veolia, DHL, Cardinal, AEP 
Module 2 - Systems Thinking

Module 2 - Systems Thinking (~3 ½ hr.) 

Triple Value framework 

  1. Interdependence of Economy, Society and Environment 
  2. Sustainability & Resilience: Synergies and Trade-Offs 

Practitioner Case Studies

  1. Dow Chemical
  2. American Electric Power
  3. L Brands/Victoria’s Secret
  4. IBM Smarter Cities

Module 3 - Implementation (~3 hr.) 

Design for Resilience 

  1. Fundamental Design Principles
  2. Stepwise Methodology

Resilience Toolkit

  1. Resilience Indicators
  2. Resilient Analytics & Simulation

Application Examples

  1. Dow Chemical Supply Chain Simulation
  2. EPA New England Regional Simulation

Module 4 - Looking Ahead (~1 hr.) 

Future challenges

  1. Information technology
  2. Urban community resilience
  3. Environment and energy

Conclusions